Domain Name Registration Details

Auto Renew

The Auto Renew option allows a Domain Name Registrant or Owner, to automatically renew Domain Name Registrations prior to their expiration date. This is useful for customers who want to avoid having their domain name expire and web site operation interrupted.

Domain Registrations with Auto Renew enabled, will be automatically renewed five to ten days prior to expiration. Registrants will receive renewal notices and an invoice before their domain expires.

Disabling Auto Renew will result in a Domain Registration expiring on it’s expiration date. Domain Registrations can still be renewed by paying the renewal fee.

Domain Names may renewed for most TLDs (I.e.; .com, .net, .org, etc) for a period not to exceed 9 years.

Domain Transfers

Domain Name Registration Transfer

In order to transfer your domain from another Registrar, you will need the following information:

Transfer authorization code or EPP

When transferring a domain it will be renewed for a period of at least 1 year.

On December 1st, 2016, a new policy regarding domain transfers went into effect. The Transfer Policy was mandated by ICANN to all accredited registrars. This new policy, briefly, states that any “material” change to a domain’s registrant, organization, or email address will trigger a new Change of Registrant process.

Any time a change is made to the above-mentioned registrant information, a confirmation email will be sent to all parties. Only once approval(s) have been received is the change of registrant information completed. The domain will then be placed in a 60-day transfer lock.

Note: When changing the Registrant email address, be sure that both the new and old email addresses can receive email.

Redemption Periods

Redemption Grace Period (RGP)
The period of time after expiration that a domain registration can be recovered without an additional fee.

Extended Redemption Grace Period (ERGP)
The period of time following the RGP when an expired Domain Name Registration can be recovered. Fee required.

Pending Delete Period (PDP)
The period of time following ERGP and before Delete.

Delete Period
Domain Registrations are deleted from the Registry and once again becomes available for registration.

Domain Redemption Periods and Fees

Registration Policies

FAQ’s

Frequently Asked Questions

What is the Change of Registrant Policy?

The Transfer Policy is a procedure that all ICANN-accredited registrars must implement by December 1, 2016. The updated policy now includes rules regarding changing or updating a domain name’s registrant contact information.

What is a 60 day Transfer Lock?

The 60-day transfer lock is a period after a “material” change to a domain’s registrant’s name, organization, or email address during which a domain cannot be transferred to another registrar.

What is the difference between the Whois Contact Verification and the Change of Registrant Policy?

The Whois Contact Verification, a required check of the registrant’s email address, and the Change of Registrant Process both call for the confirmation of contact information. However, the Change of Registrant policy only pertains to a change of registrant contact name, organization, or email address is updated. The Whois Contact Verification is an approval required both when a domain is registered for the first time, and when updating the contact information of an already registered domain. For example, if you change the registrant email address on a domain name that has previously been registered, the new email address will receive an email to confirm that the email address is valid. Additionally, both the former and the new email addresses will receive a confirmation that the change has occurred as well as notice of the 60-day transfer lock, if applicable.

Announcements

Premium Email Price Increase
Due to an increase in Rackspace's datacenter prices, we will be increasing Premium Email Rates as follows effective 03-01-2026: Premium Email: $5.00 per Mailbox / per month Premium Email Plus: $7.00 per Mailbox / per month We remain committed to providing our Customers with top notch service and support. As always we thank you for […]
Webmail Issue
Resolved. We are currently experiencing an issue affecting access to Premium Webmail. Our technical team is actively investigating the cause and working to restore full service as soon as possible. However, users can use a mail client such as Outlook to access email as Webmail is the only affected service.Note - Mail delivery is not […]

Domain Name Registration Details

Auto Renew

Domain Name Registration Transfer

Redemption Periods

Domain Name Registration Policies

Frequently Asked Questions

Services

Support

Announcements

Company Info